You have probably seen them, chatbots or online chats are present on more and more sites. Indeed, artificial intelligence now makes it possible to maintain a conversation with your Internet users, in a logical way, by simulating the responses that a human being would give. What is the difference between a chatbot and a traditional livechat ? How to set it up so that it is really useful for your activity ? Read everything in this sequel.
A strong ally in your customer relationship
Unlike a livechat, in which you are actually talking to another human, a chatbot is a robot that responds to you. So you wonder why not try this out ? Above all, chatbots will allow you to prepare automated answers to a whole host of standard questions. Their interest is to make your job easier and more efficient. Indeed, many of your Internet users will have similar questions and will not take the time to look in your FAQ.
Chatbots will therefore allow you to filter out customers for whom contact with you is not essential. A chatbot will allow you to collect information on the behavior of visitors to your site, what they are looking for and who they are. By accompanying them during their purchase process, you will be able to see the recurring problems they may encounter, their interests, the way they navigate on your site, etc.
Define your objective and scenario in advance
To get the most out of your chatbot, it is important that you think carefully about your end goal and the organization of your messages. You can with a chatbot receive immediate answers to the most frequently asked questions. It's the most frequent case. You can receive notifications in the case of a blog or a news site, for example.
You can ask your visitor if they would like to receive a notification of upcoming news on your site. They also allow you to offer your visitor to receive personalized discount codes, via the dialog box, on certain occasions of the year. You can accompany your visitors in their buying process with a chatbot by making suggestions based on their tastes, interests, etc.
On the same subject
The Significance Of Ceremonial Roles In Judo Tournaments
Judo tournaments are celebrated not only for their displays of skill and athleticism but also for their...
Tracing The Career Milestones Of A Successful Race Driver
Exploring the journey of a successful race driver unveils a blend of talent, determination, and technical...
Navigating Through the e-Ticketing Process: A Guide for First-Time Users
The world of travel has seen a digital revolution with the advent of e-Ticketing. With just a few clicks,...
The most attractive places in Mexico you have to visit
Mexico, a beautiful country with a rich cultural heritage and breathtaking landscapes, is a must-visit...
How to choose the best Pokémon plush toy for your child?
Pokémon plush toys are highly popular among children and collectors. However, choosing the best Pokemon...
Can the Jet-x slot machine make you rich?
Jet-x is one of the most sought-after slot machines on the market. It can help you win a lot of money in a...
What are the tips for making an invitation card online?
Invitation cards, invitations, greeting cards are important communication media for companies or...
Playing VR porn games: how to get started
In this day and age, virtual reality is becoming more and more popular. Be it in the gaming industry or...
How to choose your handpan?
Some musical instruments are different from each other even if they are the same. As the handpan has...
Some reasons to use a sexcam site
These days, some men struggle to find the perfect woman to make them cum. This is what drives some of them...
Gambling addiction : tips to avoid it
Earning money from home is a boon that appeals to many people. Difficult to resist also with the number of...
What are the online marketing strategies for online casinos ?
There are many online marketing strategies for gaming sites and casinos today. The online casino industry is...
Creating a project: how to get there?
You want to create a project and you don't know where to start? No more doubts, you should know that the...
What to know about mobile porn games ?
Mobile porn games in hand are entertainment means that bring pleasure to the player. They offer the...
What are the criteria for choosing a company that produces aluminium flooring accessories?
There are many companies in the flooring sector. These companies are made up of professionals who work every...
We Tell You All About Dinosaur Bedding
The right bedding model is essential to perfect the decoration of a room. If you are looking for a perfect...
What is a DDOS attack and what does koddos DDOS technology involve?
DDOS attacks are becoming more and more common these days on the internet. These are attacks that have to do...
Full view of BadGirlNatasha
Like BadGirlNatasha, there must be people you don’t have enough information about. There are others even on...
The Whole History of Neuschwanstein Castle
Neuschwanstein Castle is a unique and incredible place built centuries ago during the reign of a king named...
How to succeed in trading?
If you are starting out in crypto, Forex, commodities or synthetic index trading, you need to know a few...
Why choose the timelapse solution for the follow-up of your construction site ?
The follow-up of works on construction sites are necessary for you. However, in the search of the means of a...
The advantages of renting a cottage for the vacations
Vacations are unique moments of discovery, rest and entertainment. However, one of the most frequently asked...
How do you go about optimizing a question-and-answer website?
Around the world, thousands of Internet users ask themselves many questions on a daily basis. To this end,...
Why organize a good party ?
Many men love to organize parties at specific times. What are the advantages of organizing a party? How to...
Is there a quote for a small house?
Today, there are more and more alternatives in terms of lifestyle. Small mobile spaces are becoming more and...
Job Interviews: Beyond the Application, Celebrate the Job
The job interview is often the backbone of any recruitment process. It's not like any other interview...
What should I know about affiliate marketing?
Many people are looking for passive income in addition to what they usually get. One of the most common ways...
Technique for installing a bathroom shower
The installation of a shower in bathrooms has become very common nowadays. Apart from its aesthetic aspect,...
What not to eat when you work out?
If you want to have a healthy body and better health, you have to start working out. Weight training is a...
Find your cat in a few steps
It is not at all easy to find a cat when it is lost. Many people on average go to crazy lengths to find...
What can a chatbot do on Facebook Messenger ?
In this article, we will help you understand the usefulness of chatbots on our social networks, especially...
What can you expect from an SEO agency ?
Growing one's business or excelling in one's activity is the primary concern of every mortal. Thus, every...
What are the essential alarm systems in a house?
The protection of a house is most often achieved through the installation of a sophisticated alarm system....
How to create your chatbot agency ?
Chatbots have brought a big change in the field of digital marketing. The owners of websites and sales...
Soldering station: how to choose the right one?
You are looking for a soldering station for your different jobs and you don't know how to go about it? There...
How to use the internet safely?
Do you use the internet? Whether you use your smartphone, a tablet or a computer, you can use the internet...
What should you know about SEO?
SEO is definitely a hot topic in digital marketing. As technology becomes cheaper and more prevalent,...
3 tips for a successful job interview?
Job interviews are very stressful moments for some people. For fear of being rejected, these people have...
The dividend capture strategy and its benefits
There are many strategies that more and more investors are using to help them earn more income from their...
Why should you prefer to buy products online?
With the evolution of technology, we are witnessing the virtualization of everything. Many people nowadays...
Online Shopping for Dresses
In order to give a good first impression to anyone, be it your new employer or a girl you like, it is more...
Comment réussir son stand d’exposition?
Un stand d’exposition est une surface destinée à la présentation d’une entité, d’un produit ou d’un article....
What do I need to know about a full face helmet ?
A full-face helmet is a helmet that covers the entire head and face of the driver. It is the type of helmet...
What do you need to know about the dog water fountain?
The water supply of a dog is essential and therefore the use of water bowls was recommended. But with the...
All about a wireless alarm
The security of our homes is very important. So, to reduce the rate of burglary, business owners and...
The areas of intervention of a cleaning company
In order to have a clean working environment, it is important to clean the premises of a company. For this...
Professional washing machine: tips for choosing
It is not uncommon to see laundries in many cities in France these days. These businesses specialise in...
Robotic hoover: what do I need to know?
When it comes to maintaining our rooms, cleaning is important. So, given the hard work involved in manual...
How do you de-rat a company's premises?
Rats are pests that are present almost everywhere despite the security level of the premises. Although these...